- We may make a deduction from the reimbursement for loss in value of any goods supplied if the loss is the result of unnecessary handling by you. Anything over and above a standard test drive will be considered unnecessary handling and will lead to a deduction of £1 for each mile driven over 20 miles. In addition, we will also be entitled to make a deduction for any damage or excess wear.
- We will make the reimbursement without undue delay, and not later than 14 days after the day we receive back from you the vehicle and all documents which were supplied including, but not limited to, service histories and the V5 documentation.
- We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. This may include handing back any part exchange vehicle if still available and/or seeking payment from you to cover any negative equity.
- We will withhold the reimbursement until we have received the goods and all paperwork back in good order.
- It is your responsibility to return the vehicle without undue delay and in any event not later than 14 days from the day on which you communicate your cancellation of this contract to us.
- You will remain liable for the vehicle and so for its tax, insurance, and any fines, charges or penalties until it has been accepted back to our premises.
- You will have to bear the direct cost of returning the goods and take full responsibility for the safe return of the vehicle.
- You are only liable for any diminished value of the goods resulting from the handling other than which is necessary to establish the nature, characteristics and functioning of the goods according to the previous reference to test drives.
Bought a Car from Town Autos Ltd. Got car with same details what I was told. They have a variety of cars. Very trustworthy. Great service. Very profes... Read More
Haider Ali Saeed
5 star services, always used them they are best in the market friendly and great customer skills... Read More
Bought a car from them in lockdown and very pleased with the service offered . Will recommend to friends and family definitely... Read More
Firstly I remember buying this humble 16 year old focus, i needed an auto because of a disability I have following cancer which also put me out of wor... Read More
Excellent service and very helpful. Efficient transaction and the car was ready to drive away. Thank you.... Read More
Came to view a car which is in excellent condition, immaculate inside and out. The staff were very helpful, sat with me and spoke through everything n... Read More
Lovely guys, very helpful. Bought a car back in November, had a few faults took it back so they could fix it. Kept me in the loop throughout. They did... Read More
Excellent service, very professional, quality used cars in their stock . Highly recommended... Read More
From the initial phone call to agreeing the deal Sam and his team have been a real pleasure to deal with. Straight forward and attentive. I am absolut... Read More
Town Autos has exceeded their customer service expectations. I purchased my car from them last year and unfortunately I experienced a few issues with... Read More
I am french , and i was afraid to deal with bad trader but i am very happy because the team of Town Autos are very professional and above all honest !... Read More
Started on 1-4-19. Called in to look at a few cars .When I had chosen a few for test drive was greeted by one of the owners who was polite and helpful... Read More
Only buying car that needed repairing as ABS light which was in the ad So price was v/low. But salesman let me rake my time looking over it then give... Read More
I purchased Mercedes e class from them and whole purchasing procedure when really smooth. Salesman are really helpful and car was perfectly described.... Read More
a really great experience dealing with your company very good friendly service you have made my daughter a very happy girl... Read More
Confidence when buying from their AA approval, and they make the process as easy as possible for you.... Read More
Positive buying experience, I had a lot of questions whilst buying my new car and the staff were extremely patient and helpful. My car was excellent v... Read More
Miss Juliet S
Prompt response and prompt arrival at the garage. Salesman was polite and efficient in the trade. Bought a car with no hiccups,... Read More
Bought a Range Rover Sport from them with AA report. Amazing car with best specs in the market. Highly recommend them for best specs vehicles.... Read More
Very happy with the customer service I received. I bought a car and discovered that it wasn’t suitable for my needs. I contacted the sales team and... Read More
Very good experience.will definitely recommend . I Called to check on a vehicle and the salesman was very helpful in showing us vehicle via a video ca... Read More
Contact DetailsMaple Tree Farm
MK44 3BH 07305181860 01234 671 993 firstname.lastname@example.org